Please be sure to provide complete information about your delivery address (including house number, apartment number, etc.). Unfortunately, we are unable to offer refunds for orders where the address details provided by the customer are incorrect or insufficient. – Transit time: from the time the package is handed over to the delivery company to the time it reaches its destination (excluding Saturdays and Sundays). All orders ship within two business days. Once your order is placed, it will be shipped via standard (free) or express shipping. Standard (free) shipping time is usually 7-15 days. Express delivery usually takes 3-7 days. To minimize delivery time, we recommend that you select payment by credit card or PayPal when ordering. The timeframes above provide estimated delivery times for U.S. orders. For other countries, please note that delivery times may vary and may add an additional 5 to 7 days depending on the destination address. During peak seasons, your package may arrive later than expected. We apologize for the inconvenience this has caused you and hope you can un